Technology

REMN’s Loan Originators and operations staff utilize a single software platform for production, closing and underwriting. Secure e-mail delivery of packages and wire for closing, secure eFax numbers, online loan locks and helpdesk support via phone, e-mail or Web make for an ideal workflow. Plus, our team is able to originate, sign, underwrite, audit, deliver and archive loan documents electronically.

Marketing

REMN’s Marketing Department provides a comprehensive, yet unique, approach to help REMN Loan Originators build their business and the REMN brand. The Department works to ensure REMN is top-of-mind as potential customers shop for a new home or look to refinance their current one. A mixture of flyer and postcard templates, automated e-mail campaigns, mobile marketing and one-on-one marketing support help Loan Originators create a personalized marketing plan.

Products

REMN is a direct lender with the flexibility to act as a broker when needed. Our Loan Originators have access to today’s traditional products, including Conventional, Government and Jumbo Loans. We also offer an in-house FHA 203(k) with Concierge Service, Energy Efficient and Reverse Mortgages, Construction-to-Permanent financing and Short Sale Assistance to buyers, sellers and Realtors.

Training

REMN’s Training Department prepares each associate for business through the use of instructor-lead classes, seminars, collaborative meetings and e-learning courses. The Department’s goal is to quickly initiate high-payoff education, while continuing to seamlessly train existing associates on any changes within the industry, REMN’s product line and advances in technology. And, our New Hire Concierge Desk makes the transition to REMN easy and efficient as every new hire knows exactly who to call when problems or questions arise.

Sales Performance Center

REMN’s Sales Performance Center provides the industry’s best sales coaching and training platform, allowing members of the REMN sales team every opportunity to take their business to the next level. Skilled industry professionals conduct virtual and on-site training workshops specifically engineered toward transforming Loan Originators into fully engaged and highly trained Mortgage Athletes.

Operations

Our Operations Team processes, underwrites and closes loans on a regional level, so they understand the market in which they lend. A “certified processor” program expedites the closing process by streamlining the clearing of underwriting conditions. The team’s “can do” attitude, vast product knowledge and common sense approach is unsurpassed in the industry.

One goal, one passion: Customer Service

At REMN, we understand that our reputation relies heavily on the satisfaction of our customers. Referrals from our satisfied customers, as well as professional business partners, are the lifeblood of our business. We shoot for 100% Customer Satisfaction by exceeding expectations, knowing our customers, treating customers with respect and not promising what we can’t deliver. All REMN customers and Realtors are surveyed by phone or e-mail 24 hours after closing.